A field guide to business ontologies

Ontology examples for everyday business.

Start with a business question. Explore the concepts, relationships, and source evidence behind the answer, then see what changes when the records change.

Explore four examples

Ontology examples

Choose a familiar business question.

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01 / Go to market

Pipeline with
a clear definition.

Connect opportunities to accounts and campaign touchpoints. Keep recorded pipeline value separate from revenue and causal marketing impact.

The business model

Account
has contacts and opportunities
Opportunity
has a stage, value, and currency
Campaign
connects to an opportunity through touchpoints

Several touchpoints may refer to one opportunity. Counting the relationship is different from counting the opportunity.

Questions this model supports

Which Harbor opportunities are qualified?

Then inspect qualified USD pipeline linked to a webinar campaign, counting each opportunity once.

Typical source types CRM account and opportunity records · campaign activity logs

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02 / Business operations

A job needs
a capable team.

Bring jobs, teams, capacity, and approvals into one model. Check recorded constraints before a person makes an assignment.

The business model

Job
has requirements and recorded operating context
Team
has availability and capacity
Approval
records a review state for a job

A team can satisfy the modeled constraints without having an authorized assignment. Preserve both meanings.

Questions this model supports

Which options fit the recorded operating constraints?

See how capacity changes the team options, then inspect pending dispatch reviews separately.

Typical source types Job requests · team capacity records · approval logs

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03 / Workflows

Approved.
Still unfinished.

A workflow definition describes a process. A run records what happened. Separate dependencies, approvals, and completion to find the next question to resolve.

The business model

Definition
describes a workflow instantiated by a run
Task
belongs to a run and can have predecessors
Approval
records a decision associated with a task

A completed predecessor and an approved task answer different questions. Neither alone proves overall readiness.

Questions this model supports

Which pending tasks have an incomplete immediate predecessor?

Then find approved tasks that remain unfinished. Follow each answer back to the task and approval records that support it.

Typical source types Process definitions · task and run records · review decisions

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04 / Invoices and receivables

An invoice.
A payment.
A distinct record.

Connect customers, invoices, settled payments, and allocations. Keep a recorded balance distinct from the evidence of how a payment was applied.

The business model

Customer
is associated with invoices and payments
Invoice
has a due date, currency, balance, and dispute status
Allocation
connects part of a payment to an invoice

A payment can be settled without its allocation being posted. An overdue balance can also be disputed.

Questions this model supports

Which Harbor USD invoices are overdue and undisputed?

Inspect their recorded balances, then examine posted USD allocations backed by settled payments for invoice 1001.

Typical source types Billing ledger · payment records · payment allocation ledger

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Continue with T2K

An answer is
the starting point.

These examples show the knowledge foundation: shared definitions, source evidence, and a question you can check. T2K’s operating model adds objectives, policies, and human authority for decisions, then outcomes and evaluation for learning.

  1. 01

    Define the things and relationships.

    Name the entities, their properties, and the distinctions a useful answer must preserve.

  2. 02

    Keep facts attached to evidence.

    Source references and claim identifiers remain available alongside the selected result.

  3. 03

    Inspect how the answer changes.

    Compare the baseline with a prepared evidence change. Review the exact program and receipt.

Inspect the example bundle and runtime

The downloadable ontology packs are draft teaching material for adaptation and review. This gallery does not import or activate them in Studio. The browser displays prepared outputs generated with T2K Core; expected values are authored teaching checks, not independent quality benchmarks. Execution support applies to these supplied fixtures and declared questions; it does not validate real-world source accuracy, complete business readiness, or authority to act.

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